Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Stauffer

John Stauffer

October 1, 2024

5  out of  5
rating by John Stauffer
"Highly recommend Brandon Hanson with State Farm. For many years, I just used face-less online providers and always missed building a trustworthy relationship with an agent for all my insurance needs. Home and auto coverage options can get confusing and he has a knack for breaking it down so I have the correct balance of understanding, value and reassurance of adequate coverage."
We responded:
"John, thank you for your amazing review. Our family owned agency takes pride in putting our personality when it comes to insurance. We appreciate you and the trust you have placed in us. Brandon State Farm Agent, Wyomissing, PA"
Profile photo of Nichole Dimascio

Nichole Dimascio

September 25, 2024

5  out of  5
rating by Nichole Dimascio
"They told me everything I needed to know .they were very friendly and easy to understand"
We responded:
"Thank you, Nichole. I appreciate you taking the time to leave us this review. We are always here to provide you with information about the insurance we offer. Have a great weekend!"
Profile photo of Destiny Woods

Destiny Woods

September 10, 2024

5  out of  5
rating by Destiny Woods
"Brandon and his team are easy to work with, responsive and willing to go out of their way to specialize policies for individual needs. I recently got rear-ended and they walked me through the claims process to make it as painless as possible!"
We responded:
"Destiny, thank you so much for your review. The best part of our day is meeting our customers face to face and learning more about you as a person. Thank you for choosing me to provide your car insurance and renters insurance. Brandon Hanson, State Farm Agent Wyomissing, PA"
Profile photo of Dominic P

Dominic P

September 4, 2024

5  out of  5
rating by Dominic P
"BRANDON IS THE MAN"
We responded:
"Well thank you very much Dominic. I appreciate the great feedback. I am always here to be "THE MAN" when it comes to providing great insurance and service. Have a great week!"
Profile photo of Rosalie Park

Rosalie Park

September 4, 2024

5  out of  5
rating by Rosalie Park
"Brandon and the team have been wonderful. They have been very helpful since we moved to the area."
We responded:
"Rosie, we appreciate you as our customer. It is our pleasure to help you and your family. Thank you- Brandon Hanson State Farm Wyomissing, PA"
Profile photo of quinn ritter

quinn ritter

August 23, 2024

5  out of  5
rating by quinn ritter
"Great service, always able to get a hold of Brandon or anyone in the office. Would recommend to anyone."
We responded:
"We are always here to help with anything we can. Thank you for the review and feedback. We appreciate you choosing us Quinn! Have a great weekend!"
Profile photo of Ashley Dudash

Ashley Dudash

July 17, 2024

5  out of  5
rating by Ashley Dudash
"Everyone at Brandon Hanson State Farm has been amazing to helping get the right policy to just answering a simply question! It’s always a breeze doing business with them!! Highly recommended!!"
We responded:
"Ashley, thank you. Answering questions is why we do what we do. Without knowing why you have the car insurance and home insurance you have is just numbers on a paper. We thank you for your five stars and kind words. Brandon Hanson State Farm Agent, Wyomissing, PA"
Profile photo of David Brough

David Brough

May 28, 2024

5  out of  5
rating by David Brough
"I had an excellent experience working with Brandon. The process was seamless and completed in a very short time. I like having an agent who is knowledgeable and responsive."
We responded:
"Thank you so much David. We appreciate you choosing the Brandon Hanson State Farm team. I am glad we could make the process seamless and easy. We are always here to help. Have a great day!"
Profile photo of Julie “Jules” G

Julie “Jules” G

May 13, 2024

5  out of  5
rating by Julie “Jules” G
"Brandon has been my agent for a few years now and he’s always looking out! Very understandable and cares so much!"
We responded:
"Julie, we are happy to have you as a customer! Thank you for trusting us with your auto insurance and life insurance. Brandon Hanson State Farm Agent, Wyomissing, PA"
Profile photo of Mitchell Roth

Mitchell Roth

April 23, 2024

5  out of  5
rating by Mitchell Roth
"We recently had to get another car and the insurance company we'd been with for the last ten years (hint- they use a gekko as their mascot) chose to raise our insurance premium substantially, offering us no discount for our time with them or my safe driving record. At wits end we decided to speak to someone from State Farm and we were put in touch with agent Brandon Hanson, who has a State Farm agency in Wyomissing. And were we every glad they did. Brandon sorted out the problem saving us several hundred dollars on our 6 month premiums and even enhanced our coverage substantially....for which we can't thank him enough. We're an older couple and with age the concerns do mount so less worry is always welcome. So, speaking to someone like Mr. Hanson, whose a very nice man to talk to, was just what we'd hope would happen...and if you have insurance worries of your own, my wife and I highly recommend you give them a call. Because I'm pretty sure he'll sort out your concerns for you fairly quickly and maybe even save you some money."
We responded:
"Thank you so much Mitchell for this amazing review! We appreciate you reaching out and choosing us as your insurance team. We are here to help any way we can, and I am glad we were able to get you some amazing auto insurance coverage and save you money. Thank you for the feedback. "
Profile photo of Brittany Keiser

Brittany Keiser

March 13, 2024

5  out of  5
rating by Brittany Keiser
"100% recommend State Farm for all your insurance needs! Working with Brandon and his family has been effortless and extremely helpful. All my questions were answered with patience and in detail. I’m proud to now be a State Farm member!"
We responded:
"Thank you so much Brittany! We are here for all the questions. We strive to be the most helpful insurance team. We appreciate you. Have a great week! "
Profile photo of Neeko Gonzalez

Neeko Gonzalez

March 8, 2024

5  out of  5
rating by Neeko Gonzalez
"Great customer service and very helpful. Highly recommend"
We responded:
"Thank you Neeko! We appreciate the review and feedback. We are here to provide the best customer service experience and be your go to agent for all things insurance. Have a fantastic weekend! "
Profile photo of Jennifer DeJohn

Jennifer DeJohn

November 15, 2023

5  out of  5
rating by Jennifer DeJohn
"Brandon and his Crew at State Farm are absolutely amazing! They have helped me multiple times with different issues and I greatly appreciate all of them. Super kind and respond to every text and call as soon as they can and just a great group of folks! Thank you guys again for everything."
We responded:
"Jennifer, we truly appreciate you being such a great customer. We appreciate you! Brandon your State Farm Agent"
Profile photo of The45racing

The45racing

November 3, 2023

5  out of  5
rating by The45racing
"Excellent communication & thorough."
We responded:
"Thank you for your review. We appreciate you taking the time to let us know how we are doing. We are always here to help you in any way we can. Have a great weekend! "
Profile photo of Jenn Richards Lepre

Jenn Richards Lepre

November 1, 2023

5  out of  5
rating by Jenn Richards Lepre
"So thankful to have found Brandon after searching for a new auto insurance company. I highly recommend him - he is a great reflection of professionalism & you will not be disappointed!After just our initial interaction I trusted his commitment to assisting me with any question I had, and I felt very comfortable knowing he was the right choice. Brandon is amazing and answered all of my questions and explained everything very patiently and extremely thoroughly. He was very knowledgable and kind. I feel like I have never had better representation from an insurance agent ever before."
We responded:
"Thank you Jenn! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
Profile photo of Joelys Plaza

Joelys Plaza

October 5, 2023

5  out of  5
rating by Joelys Plaza
"Brandon was so kind, him and Alyssa were very easy to talk to and as it was my first time getting renters insurance they explained it so throughly and made sure I understood everything. I asked them multiple questions as well and they answered them patiently and kindly. I recommend them!"
We responded:
"Thank you Joelys, we are happy to have you as a customer! We are always here to answer your questions and help you find a policy that meets your needs. Sincerely Brandon Hanson State Farm."
Profile photo of Victor Martinez

Victor Martinez

October 4, 2023

1  out of  5
rating by Victor Martinez
"Story time! So facing financial hardships I was 30 days past due and after reaching out asking for an extension I was told there’s nothing they could do and my insurance would expire that would’ve been fine but it’s like that saying it’s not what you say but how you say it and boy we’re they rude this was sometime in July, after paying my bill i decided I liked State Farm but the customer service with my agent just was never pleasant even from the beginning, once I attempted to switch agents they were rude to my current State Farm agents at Seth walizer’s office refused to assist in the transfer of my agent which needless to say caused months of back and fourth between me and State Farm now in October things are finally sorted out, moral of the story if your thinking of choosing State Farm it’s a great insurance just steer clear of this highly unprofessional office, wishing you the worst Brandon 🙂"
We responded:
"Victor, I am happy to share your story. I have the records to showing that you were contacted on 8 separate occasions by phone call or text, we have 5 emails that were sent to you as a payment reminder to assist you with your payment. That is 13 attempts to help you which you ignored. You waited three months after your policy was cancelled to respond. Your policy was cancelled by the company after you failed to respond to our agency along with the letters the company mails to you. When you transferred to another agency your policy was cancelled and was not active. That means no active policy, no policy to transfer. We have the phone logs showing when you called our office 11 times in a row within a 10 minute period hanging up each time we answered the call. I am all for helping customers who are having a tough financial time within the rules set forth by my company. We attempted to help you on 13 occasions. I am not sure how much more you expected us to do. When you finally called us we explained we needed to re-write your policy and you yelled at my team and myself which is unacceptable. You were asked to speak respectfully to us and you refused. We are 100% here to help every one of our customers who ask us nicely for help. The last contact we had about your policy was July 27th. Why you choose to continue to call our office and leave reviews is something I will not understand. I wish you the best and hope you find peace. "
Profile photo of Celine Colette Baker

Celine Colette Baker

September 28, 2023

5  out of  5
rating by Celine Colette Baker
"They are always so kind and helpful! I’ve never had any complaints at all with my experience with them!"
We responded:
"Thank you Celine. We appreciate the review. We love hearing how we are doing and love seeing the 5-star experiences. We are always here for you if you ever need us. Have a great weekend. "
Profile photo of Sue Atkins

Sue Atkins

September 22, 2023

5  out of  5
rating by Sue Atkins
"Brandon is the utmost professional in taking care of all of our insurance needs. Recommend him very highly. Very professional."
We responded:
"Sue, thank you! I’m happy I was able to help you with your insurance. Your trust is us is much appreciated. Thank you Brandon "
Profile photo of Carlos Rodriguez

Carlos Rodriguez

September 6, 2023

5  out of  5
rating by Carlos Rodriguez
"Brandon Hanson is the best insurance agent I've ever dealt with."
We responded:
"Carlos, we think you are the greatest too! We appreciate your kind words and being so friendly every time we talk. Thank you from Brandon your State Farm Agent "
Profile photo of Jennifer Hoy

Jennifer Hoy

August 25, 2023

5  out of  5
rating by Jennifer Hoy
"After several not so great insurance experiences with other companies, I'm so thankful to have found State Farm and Brandon Hanson's stellar service and expertise! Here's an insurance agent that takes time to talk to you, and actually answers the phone. He's been so easy to work with. I highly recommend State Farm and Brandon and his team!"
We responded:
"Thank you Jennifer, we are happy to have you as a customer. We truly appreciate the trust you have placed in us for your insurance policies. Sincerely Brandon Hanson State Farm "
Profile photo of Sue Gohar

Sue Gohar

August 24, 2023

5  out of  5
rating by Sue Gohar
"Great rates and customer service! Very satisfied with my experience. Thanks Brandon!"
We responded:
"Thank you Sue! We appreciate you taking the time to leave us this great review. We are always here for you whenever you need us. Brandon Hanson State Farm "
Profile photo of nathan kutz

nathan kutz

August 17, 2023

5  out of  5
rating by nathan kutz
"Brandon is honest, responsive, and knowledgeable."
We responded:
"Hello Nathan, That you for taking the time to leave us a review. We appreciate the 5 stars and you being our customer. Brandon Hanson State Farm Agent, Wyomissing, PA"
Profile photo of cesar ceron

cesar ceron

August 10, 2023

5  out of  5
rating by cesar ceron
"The best Attention price and service .."
We responded:
"Cesar, we are very happy you enjoyed our attention to detail with investment property insurance. Thank you, Brandon Hanson State Farm in Wyomissing"
Profile photo of Travis Greenawalt

Travis Greenawalt

August 2, 2023

5  out of  5
rating by Travis Greenawalt
"Everyone was very nice and helped me to get my new insurance very quickly. I would recommend to anyone.."
We responded:
"Travis, we appreciate you as our newest customer. Helping our customers with their car insurance efficiently is our mission. Thank you, Brandon your State Farm Agent "